Senior IT Business Analyst

A results-driven and detail-oriented IT Business Analyst with extensive expertise in data analysis, project management, and process optimization. Adept at troubleshooting and resolving complex business challenges, developing innovative strategies, and driving efficiency across IT landscapes.

Professional Summary

A seasoned professional in IT business analysis with a strong background in enterprise architecture, IT process automation, and digital transformation. Proficient in system integrations, CRM solutions, and AI-driven process automation. Experienced in leading cross-functional teams to deliver cutting-edge IT solutions.

Technical Skills

• IT Architecture & Process Automation: Enterprise Architecture, ITSM, ITIL v4, Digitalization & Automation
• CRM & ERP Systems: Salesforce Sales Cloud, Partner Community, Marketing Cloud, ServiceNow, Infor ERP
• Data & Integration Management: SnapLogic, Snowflake, DBT, Power BI, Data Engineering
• AI & Automation: AI Chatbots, Natural Language Processing, Machine Learning, Python, LangChain
• Project Management & Agile Frameworks: Product Ownership, Solution Architecture, Scrum, Jira, Confluence

Projects of Interest

• IT Process Automation & Digital Transformation
• AI-Driven Business Solutions & Chatbot Implementations
• Salesforce CRM & ERP Implementations
• Enterprise Data & Integration Strategies

Location

Austria

Language Proficiency

• German (Native)
• Italian (Fluent)
• English (Fluent)

Rates

Please call +44-20-4506-3614

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